Frequently Asked Questions
Everything you need to know about the industry's leading tattoo equipment.
How long does shipping take for my Bishop order?
Most orders are processed within 24-48 business hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on customs and location.
Are Bishop tattoo machines covered by a warranty?
Yes, all Bishop rotary machines come with a one-year limited warranty that covers any manufacturer defects. Please ensure you register your machine on our website to activate your coverage.
What is your return policy for needles and consumables?
For safety and hygiene reasons, all sales of needles, cartridges, and inks are final. We only accept returns on unopened, unused hardware and apparel within 30 days of purchase.
Do you offer international shipping?
We ship worldwide to most countries. Please note that international customers are responsible for any import duties, taxes, or customs fees levied by their local government.
Can I use other brands of cartridges with Bishop machines?
Our machines, including the Power Wand and Packer, are designed to be compatible with most standard universal needle cartridges, giving you the flexibility to use your preferred brands.
How do I maintain and lubricate my Bishop rotary machine?
Bishop machines are designed to be low-maintenance and do not require frequent lubrication. However, specific models may require a drop of lubricant every 50-100 hours of use; please refer to your specific model's manual for instructions.